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Frequently Asked Question (FAQs) for current and future students, their families and educational advisors


UMass Lowell Navitas Global Student Success Program

Frequently Asked Questions

Frequently Asked Questions

Q: When should I come to the United States?

A: You may enter the U.S. up to thirty days prior to start date found in “section 5” of your Form I-20, as long as you have a valid F-1 visa. You should make sure you are in Lowell, Massachusetts by the start date of orientation. Remember, you will not be able to move into your residency until the check-in date.

Q: Is the water safe to drink?

A: Yes, almost everywhere in the United States has safe drinking water. There are water fountains all over campus for you to take a drink or fill up a water bottle.

Q: What banking options will I have in Lowell?

A: There is a number of banks to choose from in Lowell, however most students use Bank of America because of their on-campus ATM locations. During the orientation you can meet with a Bank of America representative to learn about the banking options and sign up for an account.

Q: What will I need to do when I arrive?

A: You must check in with UMass Lowell Navitas GSSP on August 29 and attend the full orientation schedule taking place on August 30-31.

Q: What can I do if I am homesick?

A: During your orientation you will learn about homesickness and how to deal with it while you study with UMass Lowell Navitas GSSP. You will also hear about the free counseling services available to students of UMass Lowell.